Payment Policy:
Typically I accept only one form of payment for large orders, direct bank-to-bank wire transfers (NO western union will be accepted for fraud concerns). The reason I do this is that any fraud that is committed using bank funds across state lines is a federal offense, which is prosecuted by the FBI. This encourages all parties to stay honest!

Please never send money via western union, my bank will not accept these payments nor should you ever trust a dealer requiring one since the payment cannot be traced. Bank to bank transfers are traceable, your bank will have your personal info as well as my bank having my own personal info which can be used by authorities in case of fraud.

Deposits to be placed on a waiting list can be in check form since I will have plenty of time for these to clear the bank (14 days) before an animal is shipped or picked up.

"No animal" will be held until funds are received in my hands and clear my bank, this is another reason I usually require bank wire transfers.

Some animals can be paid in cash when picked up although a minimum deposit of 20% is required to secure all sales before a pick up will be scheduled. I will let you know if this is an option, otherwise I require payment in full including all shipping fee's (if any) 10 days before the scheduled delivery date. This ensures that all funds are free and clear before any flight is scheduled and paid for by me. If you have any questions on payment please call me and I will explain.

About Ken's Exotics I have been breeding and selling exotic animals for on and off for about 10 years, stopping for a while after a divorce. I take my business very seriously, after all my real name is behind it and my reputation means everything to me.

My biggest rule is to never force an animal on a buyer, and try my best to help my customers understand what animals are compatible with their lifestyle and which animals are not good fits as best as I can. This isn't always possible, but I try to feel out my customers as best as I can if I think they do not know much about the animals they are asking about. I do not want to stick any animal in a home that is not prepared for the HUGE responsibility of exotic pet ownership.

No animal should ever be purchased for the cool factor or cute factor! Period! It's ok to think an animal is cute, but this should not be the basis of your purchase alone… educate yourself on the behavior characteristics, housing requirements, aggressive nature, etc. of the animal as best as possible before purchase.

Kinkajou and Coutimunda are not good fits for small children and can cause harm to a small kid, and visa versa. These are for adults, or possible adult supervised and extremely responsible teens only. Keep all animals away from small children, pets are for older kids that have learned to be responsible… and should be started on small animals not large exotics.

Deposits and Ken's Exotics
Any deposit that is paid to Ken's exotics is taken to secure an animal for the customer which paid the deposit. I have two types of deposits... one for waiting on upcoming litters or sourcing animals which must be honored up to 360 days (1 year) from the point that the funds are received by us unless otherwise noted on the invoice provided.

To secure a sale, a 20% deposit must be put down on the price of an animal to secure your animal. The remaining funds are due 10 days before delivery, via a bank to bank wire transfer unless otherwise agreed to before the initual deposit is accepted. I will not release any animals until all funds clear my bank. If you start screwing around with me at this point and refuse to pay the remaining funds in full, pay for the shipping fees I will not hesitate to void the transaction which will result in the security deposit being kept by me or the animal owner that I may happen to be representing.

Broker or Breeder?
I breed some of my animals, and I broker the rest. Brokering means that I represent specific parties that have established a relationship with me over the years. I will NOT EVER divulge my sources exact identity... this would be suicide for me, many customers would then try to go around me to attempt make contact with the selling faclity. Other than securing my sources, this also protects the identity of some sellers that do not want to sell directly into retail for varying reasons.

When's the last time your pet ship told you who he buys your pet hamster or fish from? That's right, never! This is for the same reason, you don't hand out your distributers contact info when selling retail. Or hand out names of your accounts when brokering merchandise into retail channels (see pcpowerzone.com, it's my other career).

All animals come from USDA licensed facilities.

Need more info on any exotic pet? Call me or email me at: 217-531-8921